Cookies


What are cookies?

Cookies are small text files that are placed on your computer by websites that you visit. Our site and our partners use cookies to enhance your experience, analyse traffic, and for ad personalisation and measurement.

You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the “How to manage cookies” section.

 

How to manage cookies

Some cookies are strictly necessary to allow you to use the website and its features, such as storing items in your basket. Without these cookies, these features cannot be provided which may impair the functionality of the website meaning you are unable to shop on our website.

You can select the cookies you would like this website to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways.

Within most browsers, you can utilise private browsing modes that typically do not save local data associated with the session, such as cookies. These are typically deleted when you close all the windows.

You can install a browser add-on to opt-out of Google Analytics in your browser across all websites (please note that we are not responsible for the content of external websites), visit: https://tools.google.com/dlpage/gaoptout

 

Types of cookies

First-party cookies – These are set by the website you have accessed. They are often used to remember your preferences on the website, such as your preferred currency or items in your basket.

Third-party cookies – These are set by a website other than the one you are accessing.

Session cookies – These are temporary cookies, which are deleted when you close your browser.

Persistent cookies – These remain on your device until you erase them or they expire.

Cookies that are used on our website

We have documented the partners and tools that create cookies that are used by this website and our partners use and their purpose. Please note that we are not responsible for the content of external websites.

 

Google Analytics

These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited.

Find out how to opt out of Google Analytics across all websites in the “How to Manage Cookies” section.

You can find out more about Google’s use of the information here: https://policies.google.com/technologies/partner-sites.

 

Google Ads

Google Ads uses cookies to improve advertising by targeting advertising based on what is relevant to the user. They also allow reporting on advertising performance and avoid showing ads that a user has already seen. This product collects and uses data using cookies. The data collected may be used to personalise advertising. You can find out more about Google’s use of the information here: https://policies.google.com/technologies/partner-sites.

You can revoke your consent to ad personalisation by Google here: https://adssettings.google.com/

 

Google reCAPTCHA

Google reCAPTCHA is used to help establish that a user is human and enhances security on our website. This product collects and uses data using cookies. The data collected may be used to personalise advertising. You can find out more about Google’s use of the information here: https://policies.google.com/technologies/partner-sites.

 

YouTube

YouTube is used to play videos embedded on the website. Cookies are set by YouTube to track the usage of its services. You can find out more about Google’s use of the information here: https://policies.google.com/technologies/partner-sites.

 

AppDynamics

AppDynamics measure the performance and health of the website, to help ensure you have the best experience possible.

 

Pingdom

Pingdom measures the performance and health of the website, to help ensure you have the best experience possible.

 

Twitter

This helps us track user conversion rates from Twitter.

 

Instagram

This helps us track user conversion rates from Instagram.

 

Affiliate Window

These cookies are used to track sales that have come in via an affiliate network link operated by our partner Affiliate Window. For further information about how Affiliate Window address data privacy, please follow the link: https://www.affiliatewindow.com/

 

LivePerson

LivePerson allows users to communicate with our Customer Service team via live chat on-site.

 

Criteo

This allows us to provide relevant advertising to users and track conversions.

 

Bing

This allows us to provide relevant advertising to users and track conversions.

 

Facebook

This allows us to provide relevant advertising to users and track conversions.

 

Pinterest

This allows users to share pictures via Pinterest / the “Pin It” button, and Pinterest can collect statistical information about the usage of their service.

 

TrackJS

TrackJS is a tool that allows us to monitor and identify JavaScript errors and improve the user experience.

 

MessengerPeople

MessengerPeople allows users to sign up for WhatsApp updates from our website.